Are you an experienced retail leader ready for your next opportunity?

We're looking for passionate and customer-focused leaders to join our team as either a Store Manager or Assistant Store Manager. Whether you're an experienced Store Manager looking for your next challenge or a high-performing Assistant Manager ready to continue your leadership journey, we'd love to hear from you.

At Suzanne Grae, our leaders create exceptional customer experiences, inspire their teams and drive store performance. If you're passionate about people, fashion and delivering results, this could be the perfect opportunity for you.

About the Role

As part of our store leadership team, you'll play a key role in driving sales performance, leading day-to-day operations and creating an engaging shopping experience for every customer. Working collaboratively, our Store Manager and Assistant Store Manager lead by example, develop their teams and ensure the store operates to the highest standards.

The Store Manager is responsible for the overall success of the store, while the Assistant Store Manager partners closely with them to support operations and confidently lead the business in their absence.

In this role you will:

• Lead, coach and develop a high-performing team to achieve sales targets and deliver exceptional customer experiences.
• Foster a positive, inclusive and results-driven team culture.
• Support daily store operations, ensuring excellence across customer service, stock management and visual merchandising.
• Drive effective stock replenishment, markdowns and stocktake processes.
• Ensure visual merchandising standards align with brand direction.
• Manage customer enquiries and resolve concerns professionally.
• Support recruitment, onboarding and ongoing team development.
• Ensure compliance with company policies and procedures.
• For Store Manager opportunities, you'll also oversee key operational responsibilities including payroll, banking, roster preparation and overall store performance.

About You

We're looking for leaders who:

• Have previous retail leadership experience as a Store Manager, Assistant Store Manager or Supervisor.
• Are passionate about delivering exceptional customer experiences.
• Lead by example and know how to motivate and develop a successful team.
• Thrive in a fast-paced retail environment.
• Have strong communication, organisational and problem-solving skills.
• Are passionate about achieving results while creating a positive workplace culture.

What We Offer

• Healthy work-life balance with a rotating full-time roster, including a 3-day weekend each fortnight and no Sunday shifts.
• Hourly rate with penalties for late nights, weekends and public holiday shifts.
• Opportunity to earn monthly and seasonal bonuses.
• 50% team member discount across Suzanne Grae, Sussan and Sportsgirl.
• Comprehensive online learning and in-store training.
• Access to Management Development Programs and career progression opportunities across The Sussan Group.
• Wellness Leave – 2 additional paid days of leave each year to focus on your health and wellbeing.
• Discounted private health insurance through Medibank Private.

Why work for Suzanne Grae?

When it comes to making people feel great, we don't stop with our customers. Here's why you should choose a career at Suzanne Grae:

• Join a Certified B Corporation and become part of a purpose-driven organisation.
• Opportunities to contribute to meaningful impact initiatives, including our Reconciliation Action Plan (RAP).
• Be involved in our long-standing partnership with Women's Community Shelters.
• Work alongside a supportive team that values collaboration, creativity, diversity and growth.

About Suzanne Grae

At Suzanne Grae, we're committed to making fashion easy for every-body. Since opening our first store in 1968, we've become a trusted Australian fashion retailer, dressing generations of women with confidence and style.

As part of The Sussan Group, we're proud to be a Certified B Corporation™, recognising our commitment to high standards of social and environmental performance, accountability and transparency. We believe in making a meaningful difference for our customers, our people and our communities.

If you're ready to take the next step in your retail leadership career, we'd love to hear from you.

The Sussan Group is committed to supporting an inclusive recruitment process, ensuring a fair and accessible experience for all candidates. We celebrate diversity and are committed to building an inclusive workplace where everyone can thrive.

Please let us know if you require any adjustments throughout the recruitment process.