Bag, Handbag, Adult, Female, Person, Woman, Coat, Jacket, Purse, Pants

Quality Assurance Technician

  • Sydney - Ryde & Macquarie Park, NSW, Australia, 2113
  • Full time
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About Suzanne Grae

At Suzanne Grae, we believe that everyone deserves stylish choices that effortlessly fit into any wardrobe, budget, and lifestyle. Since our first store opened in 1968, we’ve remained the go-to fashion destination for generations of women across Australia who want to look and feel great. 

As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

Our Opportunity

Our Quality Assurance Technician will oversee the quality system in place and to ensure Suzanne Grae quality standards are achieved, and consistent quality of garment construction and standard finishes are in place.

Based in our Maquarie Park head office, you will have a keen eye for detail, strong planning and organisational skills.

Your previous experience within QA will play an integral role in our wider team and business.

You will have experience working across denim, coats and jackets and your denim and tailoring knowledge and experience will be an addition to our already diversely experienced Quality team.

Additionally, you will have strong patternmaking and garment construction experience having worked across complex alterations.

Key Responsibilities include:

  • Fit sessions and sizing – Run fit sessions to the seasonal timetable
  • Support the buying team and Fit Model to achieve the best outcome
  • Be conversant with the garment measuring positions and train Buying Team and Suppliers on how to correctly fit samples
  • Maintain the consistency of sizing, quality and workmanship across suppliers
  • Ensure that all styles are constructed using the most appropriate techniques and accessories to ensure longevity of the garment and its fit for purpose
  • Manage Inspections and Audits – ensuring shipping samples from bulk are representative of the approved PP sample
  • Visit stores monthly or as required to check stock in store for quality and measurement issues
  • Establish good working relationships with multiple stakeholders and teams

To be successful in this role, you must have:

  • Tertiary Qualification in Fashion or Clothing Manufacture (with garment construction, pattern making and textile technology units)
  • Previous experience in pattern making, garment fitting & construction required
  • Understanding in garment grading and sizing
  • Experience and understanding of garment construction and finishing techniques
  • Experience in fabric and yarn quality and performance
  • Experience working with offshore suppliers and factories
  • Confident negotiation skills
  • Ability to manage quality systems and procedures
  • Excellent written & verbal communication skills
  • Ability to build strong and effective relationships

Why work for Suzanne Grae?

Joining Suzanne Grae means becoming part of a friendly and enthusiastic team that values each team member’s contributions. We pride ourselves on our positive work environment and commitment to helping you achieve your career goals.

When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:

  • Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
  • Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
  • Participate in our long-standing community partnership program with the Women’s Community Shelters. 
  • Join a supportive team that values collaboration, creativity, diversity and growth.

We also offer some amazing benefits, including:

  • Generous team member product discount 
  • Discounted private health insurance
  • Great team member referral bonus
  • Flexible working arrangements
  • Career development opportunities 

If you’re ready to contribute to the change women want to see, consider a career with Suzanne Grae.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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